Privacy Policy

1. Introduction

Essential Cares Supplies, Inc. (“Essential Cares Supplies,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.essentialcares.com, make purchases, or interact with our business as a customer, supplier, or visitor.  This policy applies to all users, including business customers (B2B) and individual consumers (B2C).

2. Information We Collect

We collect information that you provide to us, automatically collect, or receive from third parties.

2.1 Information You Provide to Us

We collect personal information you voluntarily provide when you create an account, place an order, contact us, subscribe to our newsletter, or submit a quote/credit application. This may include name, company, email, address, payment details, and business info (e.g., tax ID).

2.2 Information Automatically Collected

We automatically collect data such as IP address, browser type, pages visited, and cookies used for analytics and personalization. You can manage or disable cookies in your browser settings.

2.3 Information from Third Parties

We may receive data from shipping partners, payment processors, marketing platforms, or distributors.

3. How We Use Your Information

We use information to process orders, manage accounts, communicate updates, send promotions, ensure site security, and comply with legal obligations.

4. How We Share Your Information

We do not sell personal data. We share information with trusted service providers (payment, shipping, marketing) and legal authorities when required.

5. Data Security

We employ encryption, secure servers, and limited access to protect your data. However, no system is completely secure.

6. Data Retention

We retain data as long as necessary for legal, operational, or contractual reasons, then securely delete or anonymize it.

7. Your Rights and Choices

You may access, correct, or delete your data, and opt out of marketing communications by contacting privacy@essentialcares.com.

8. Cookies and Tracking Technologies

We use cookies to maintain shopping carts, analyze performance, and personalize your experience.

9. Third-Party Links

We are not responsible for privacy practices of linked third-party sites.

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

11. International Users

Data may be processed and stored in the U.S., where laws may differ from your country of residence.

12. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our site with an updated “Last Updated” date.

13. Contact Us

Essential Cares Supplies, Inc.
Email: privacy@essentialcares.com 
Phone: 213-743-1402
Address: 795 E. Washington Blvd., Los Angeles, CA  90021

Effective Date: October 1, 2025
Last Updated: October 1, 2025