Conditions of Use

1. Acceptance of Terms

By accessing or purchasing from Essential Cares Supplies, Inc. (“Essential Cares Supplies,” “we,” “us,” or “our”) via our website www.essentialcares.com, you agree to comply with these Conditions of Use (“Terms”). These apply to all users, including B2B and B2C customers.

2. Use of the Website

You agree to use our website lawfully and not engage in fraudulent, abusive, or illegal activity. You may not access systems without authorization, interfere with site operation, or use automation tools (bots/scrapers) without consent.

3. Account Registration and Responsibility

When creating an account, you must provide accurate information and maintain confidentiality of your credentials. You are responsible for all activity under your account and must notify us immediately of any unauthorized use at support@essentialcares.com.

4. Product Information and Availability

We strive for accurate descriptions, pricing, and imagery, but do not guarantee they are error-free. We reserve the right to correct errors, change pricing, or discontinue products at any time.

5. Pricing and Payment

All prices are in USD. Applicable taxes and shipping fees are added at checkout. By submitting payment, you confirm authorization to use the method provided and agree to pay all charges.

6. Orders and Acceptance

Order confirmation does not constitute acceptance. We may cancel or limit orders due to suspected fraud, availability, or errors. You will be notified if your order is modified or canceled.

7. Shipping and Delivery

Shipping times are estimates. We are not liable for delays beyond our control. Risk of loss transfers to you upon carrier pickup. Inspect deliveries promptly and report issues within 5 business days.

8. Returns and Refunds

Returns are subject to our Return Policy. Certain medical or custom products may not be returnable. Approved returns will be refunded to the original payment method.

9. Intellectual Property

All site content—logos, text, images, and software—is owned or licensed by Essential Cares Supplies. You may not reproduce or use our materials without written consent.

10. Limitation of Liability

To the maximum extent permitted by law, Essential Cares Supplies, Inc. and affiliates shall not be liable for indirect or consequential damages. Our total liability shall not exceed the purchase price of the affected item.

11. Disclaimer of Warranties

Products and services are provided “as is” and “as available.” We disclaim warranties, including merchantability or fitness for a particular purpose. We do not guarantee uninterrupted or error-free access.

12. Indemnification

You agree to indemnify and hold harmless Essential Cares Supplies, Inc. and its affiliates against any claims, losses, or expenses arising from your use of the website or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of California. Disputes shall be resolved exclusively in courts located in city of Los Angeles, State of California.

14. Modifications to These Terms

We may modify these Terms at any time. Updates take effect immediately upon posting. Continued use constitutes acceptance of the new Terms.

15. Contact Information

Essential Cares Supplies, Inc.
Email: support@essentialcares.com
Phone: 213-743-1402
Address: 795 E. Washington Blvd., Los Angeles, CA  90021

Effective Date: October 1, 2025
Last Updated: October 1, 2025